You Are In Charge: Parental Control System

You Are In Charge: Parental Control System

MMOs have a well-deserved reputation for being addictive. Here at Mystic Riders, we want to make sure that the players and their parents can agree on how much time they can play in the game and give parents a feeling there is a measure of safety they have control over. Thus, we’re giving them parental controls.

The parental control menu will be part of the games loading area where the player chooses which character they’re going to use for their session. Off to one side outside of an office would be Billie, the camp director, with her clipboard. She and the office door would be the interface for parental controls.

The parental control menu has its own password and Billie will give password advice, like it not being a common password the kids know or something like your birthday.

There are at least three very important controls the parents can implement.

First off, if their child has stated they are under the age of 13, the parent can choose whether or not to turn on chat for their child. If the parent chooses not to turn on chat, the child will be limited to a set number of emotes and a list of commonly asked questions to get help.

Players should be able to get help in playing the game from the game help manual in the phone of the user interface. If they can’t find what they need to know there, then the help manual needs to be rewritten.

The parents can also control how long their children can play the game before they’re kicked off the servers. We desire that Mystic Riders have a system where the game story is set out over half an hour to forty-five minute bites. This would give the player enough time to do chores, maybe run a few races, and advance the plot. The parent would be able to turn on and off or decide if their child can play an hour, two hours or unlimited number of hours should they want to spend more time racing or crafting.

Kids can be overloaded with after school activities, homework, and chores. Setting a time limit for how long they can play the game leaves time for these activities and visiting with their real life friends.

This also gives the option of the players having to choose what type of content they want to do for the day and making the content available last longer. If the player wants to spend their hour crafting or leveling their horse, then that adds an extra day of content where they aren’t progressing the story.

There is a “stay the night” function in the game. This function allows players to spend real money currency (credits) to advance the game’s story by another day if they finish that days story. If the parent has the ‘can only play 1 hour’ selected, this function will be automatically turned off. Otherwise, the parent can choose whether or not they want to opt-in to this function. (All functions that require real world money, should be opt-in, not opt-out.)

Lastly, and almost in correlation with the chat function, parents can choose whether or not their children can accept friend/group invites and join clubs. These will be separate check boxes. We know that some parents will simply desire to have their children be able to play the game without fear of social pressuring or bullying. Letting them choose to turn off these functions so the game in essence becomes a single player game is an option we want to give them.

We hope having these parental control functions will make parents feel easier about having their pre-teens and teens be part of an MMO that will no doubt draw all age groups.

Yackety Yak: In Game Chat

Yackety Yak: In Game Chat

Of course, the best way to make friends and form groups and clubs is to be able to talk to each other in the game. Every MMO has an in game chat system and Mystic Riders will be the same.

Chat systems are a more complicated subject due to the United States passing the Children’s Online Privacy Protection Act, commonly known as COPPA. Due to COPPA, there are strict rules about what can and can’t be said in online chats in a game that is marketed towards children. The Act is rather vaguely worded, but the fines are killer.

When developing our ideas for a chat system, we have to keep COPPA and its EU counterpart in mind due to the United States and Europe being our largest game zones.

Becca and I have experienced different chat systems over different games. The game chat we both agreed we liked the best is the game chat in Wizards 101, a card based fantasy MMO by Kingsisle Entertainment.

Chat is a privilege and not a right.

Chat in Mystic Riders is for players over the age of 13 or those whose parents have agreed in the parental controls to turning on Chat. The age of 13 is reasonable because that’s when many social media companies, like Facebook and Twitter, allow children to have their own pages without parental consent.

Yes, we know, players will lie, that isn’t our responsibility, but the parents’!

For those players without chat there can be a system of emotes and a list of commonly asked questions to ask so they can at least communicate and get help.

When typing into the chat system, if a word is unapproved then it will turn red and the player won’t be able to hit enter until they change the word. Words that will most likely be unapproved are things like numbers, sexual words, and curse words. (Nut is not a sexual word unless you’re nine. Get over it.) We understand that players may try to get cheeky and find other ways to use spell or use swear words in the game.

Another type of unapproved word would be any type of spam, such as a singular pound sign(#) or any punctuation symbol. This will hopefully greatly reduce spam.

We believe that public chats should be moderated at all times for the safety of the players and for the safety of the company. If teens are aware that there is an adult monitoring their chat then they are more likely to behave themselves. This will mean a larger customer service team, and at the same time will reduce the usage of bots, and warnings can be given in real time to those swearing, being inappropriate, or being bullies. That way no one can say they weren’t warned if they are suspended or banned from chat.

We hope to have several channels; Say Chat, Global Chat, Group Chat, Friend Chat, Club Chat, and Role/Club Advertising Chat. Hopefully with enough channels, the spam will be kept to a minimum.

Say Chat is for the immediate area. Global is for the entire game. Group is for those you’re in a group with. Friend Chat lets you keep individual chats with people on your friends list. Club Chat is a group chat for your Club. And lastly, Advertising Chat is a place to look for and advertise your role playing games and sessions, and recruit club members.

Chat will be a window that the player can resize and move wherever they want it. It will have tabs on the top for the different chat channels and the ability to close out of it. The player will be able to enter what they want to say in a field under the chat box. There will also be a report function if the player sees someone breaking the rules.

While we want players to be able to talk to each other, we want them to be able to do it in a safe as environment as possible in a game or on the internet.

Can You Hear Me Now? (Main UI)

Can You Hear Me Now? (Main UI)

Astranar is a rather magical place, so much so that cellphones from out of the country don’t work! When the player arrives at camp, they’re given a cellphone that is connected to Argentum’s cellphone network and works in the magical area. This cellphone is the main user interface for Mystic Riders.

The cellphone looks like your typical smart phone. And it has different icon apps that open up different functions in the game. In short, the cellphone is the game’s main menu. So, what features are in our main menu? A lot.

interfacewithmenu

(Rough Idea of Menu design)

One of the biggest functions of the cellphone is that it contains the game map. The player is going to need this map to be able to orient themselves around Astranar. The map will be a 3D style map they can zoom in and out of, and hopefully, will have a road map overlay. There should be marked locations where there are important NPCs, train stations, and shops and restaurants, etc. As the player explores more of the map, fog will lift on the 3D map for them.

interfacewithmap

(The Map While Riding Around; Not Full Screen)

The menu also has the Quest Log Book. Here the player can bring up the quests available to them, select which ones they want to do (markers will appear on the map) and the gold calculator will tell them how many coins they’ll earn from doing those quests. (Always helpful if you need to buy something.)

The player can also access their inventory. The player has two saddlebags on their horse. One saddlebag is for their pet, and the other saddlebag is for their inventory. They can keep everything from feed, to different crafting kits, to their brush, pick, and foldable shovel.

There will be the character menu and the horse menu. These open up interfaces that show the character or horse and what they are wearing. These menus also keep track of the player’s level, care status, currency, and statistics. The player can look at their skill menu, track their achievements in the achievement sticker book, and see how each group in the game feels about them with the reputation tab.

They also will have a friends menu to invite and manage their friends. There will be a club management section if they are part of or run a riding club. They can keep track of their competition results in another menu. They can take pictures with the in-game camera, open the chat function, or send private messages in the in-game email. Lastly, they can access their game settings or get their questions answered in the game help with a report function to message customer support.

If there is an in game radio, the player should be able to access and control what channel they want to listen to through the phone. Channels might include things like orchestral epic soundtrack music, Rose Neptuna’s channel, or channels dedicated to her rivals like Hi-Fidelity (or even an Astranar’s Top 40 that’s a mix of them all? Future thought to chew on).

The player would have the options of being able to customize the phone wallpaper background with game art pictures or pictures from they’ve taken on their in-game camera and to be able to customize the phone case with in-game patterns and colors.

We hope that this style of user interface will be easy to understand and flexible enough that things can be added to it with little trouble if needed. (Maybe we need a game news function for updates, or a section for the game credits.) There are a lot of things going on in an MMO and the in-game phone is the hub for a great deal of it without cluttering the player’s view of the game itself!